Agree on a repair scope that matches the finding
The repair may involve washers, cartridges, ceramic discs, O-rings, jumper valves, spindles and damaged tap bodies. The correct choice depends on condition, compatibility, access and whether the surrounding installation is still reliable enough to support a local repair.
Before non-emergency work proceeds, the finding and proposed scope are explained in plain language. Where more than one practical option exists, the difference between a short repair and a longer-term solution is made clear so the customer can approve the work with confidence.